Thursday, January 22, 2009

More clarity over mobile broadband download speeds

The Guardian reports that consumers are to be given much more information about the connection speeds they can expect to receive when they sign up to mobile broadband services under a new code of conduct being drawn up by the UK's networks.

Sales of mobile "dongles" – devices that enable PCs and laptops to access the internet using a mobile phone network rather than a landline – have rocketed, with over a million sold last year as prices came down to as little as £10 a month.

The new code will focus on hints and tips for consumers that will help improve the performance of their mobile broadband service. But the operators are unlikely to be able to provide customers with a clear estimate of the speed they can expect to receive. That is because the performance of the mobile phone networks depends not only on exactly where the user is located but on how many other people are using the network at the same time.

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