Monday, December 1, 2008

O2 launches best value PAYG mobile broadband

O2 today launches the UK's leading priced mobile broadband Pay & Go service as it continues to re-instate consumer confidence in mobile broadband.

By launching its USB modem at £29.99, O2 is following up its commitment to offer its customers great products with clear pricing and no strings attached.

Pay & Go mobile broadband customers will also benefit from O2's new coverage checker and 50-day Happiness Guarantee. Since these new customer-focused measures were launched in November, O2 has seen a considerable drop in the number of returned USB modems, showing that simple, honest advice has led to consumers being better informed at the time of purchase.

O2 Mobile Broadband Pay & Go offers users a fast and easy way to access the internet at home and on the move, without the need for long-term contracts. Customers will be able to access download speeds of up to 3.6Mbps and will have unlimited access to over 6,000 Wi-Fi hotspots across the UK, through our partners at The Cloud.

O2 Mobile Broadband Pay & Go is available in a range of options starting at just £2 a day for 500MB, £7.50 a week for 1GB or £15 a month for 3GB depending on their needs, all with unlimited Wi-Fi access.

Peter Rampling, O2 Marketing Director said: "Last month we stated our intention to clean up the mobile broadband market and give consumers the fairest and most honest deals. Our O2 Mobile Broadband Pay & Go will appeal to those customers who want to snack on the internet without the need to commit to a long term contract. Our younger customers want to live online and can do so with Pay & Go at affordable prices"

Getting O2 Mobile Broadband Pay & Go started couldn't be simpler; simply slot the small USB memory stick into the USB port of a computer and it sets up automatically on a PC or Mac in just a few minutes.

You can purchase this great O2 PAYG offer online or instore.

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Orange is number one for mobile broadband

Orange has achieved the number one position in customer experience in the mobile broadband market according to an in-depth report commissioned by independent research and consulting organisation, YouGov.

The report highlights that Orange has bolstered its customer satisfaction ratings, winning customers over with its outstanding network performance. Specific emphasis is placed on Orange network reliability at any point during the day or night, its network coverage reach, and its ability to deliver a continuous mobile broadband connection. After the announcement laid out by Tom Alexander, Orange is also identified as being the most improved network operator currently in the market.

"Being awarded the best mobile broadband network by our customers across the UK is a real honour. We have taken significant measures to improve the quality of our network for both voice and data, and are so glad that our customers are really starting to see the benefit," commented Paul Tollet, vice president, Orange Business. "Orange is not only committed to improving our overall network coverage but we also go that extra bit further and develop the right tariffs, services and devices so everyone can get the benefit of mobile broadband wherever they are, whenever they want and at the right price."

The research captured responses from nearly 3,150 fixed and mobile broadband users who were asked questions on how they currently access the internet, the quality of service provided by their ISP or mobile broadband operator, and what they consider to be valuable. The report also highlighted that reliability and good coverage were highly correlated with quality.

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